Accounts Glossary

Browse 12 accounts terms defined in plain English, from the cultural dictionary of computing.

12 Accounts Terms

Burner Account
A secondary or disposable account used for privacy, testing, anonymity, or limited-purpose activity. In online culture burner accounts may be practical, shady,...
Customer Expansion
Growth in revenue or usage from existing customers through seat increases, added products, higher tiers, or larger deployment scope. For many SaaS companies,...
Customer Success
The function responsible for helping customers realize value, stay engaged, renew, and often expand over time. In subscription businesses, customer success...
Customer Success Manager
A person responsible for managing customer relationships after sale, driving adoption, renewal readiness, and expansion opportunities. In enterprise SaaS, the...
Digital Identity
The representation of a person, device, service, or organization in digital systems through accounts, credentials, attributes, and trust relationships....
Enterprise Customer
A large organizational buyer, typically with formal procurement, security review, legal negotiation, and multi-team deployment complexity. Enterprise customers...
Key Account
A strategically important customer account that represents significant revenue, influence, or future expansion potential. Key accounts often receive more...
Password Lockout
A condition in which an account is temporarily or permanently blocked after too many failed authentication attempts. Password lockout helps slow guessing...
Privileged Account
An account with elevated capabilities such as administrator, root, domain-wide, or system-level authority that can significantly change configurations or...
Quarterly Business Review
A recurring structured review, usually held each quarter, to discuss business results, goals, progress, and next steps with customers or internal teams. In...
Revenue Expansion
Growth in revenue from existing customers through seats, usage, pricing upgrades, or new product adoption. Revenue expansion is a major driver of strong net...
Tenant
A distinct customer environment or account boundary within a software system, often used in multi-tenant architecture discussions. Tenants separate data,...

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