Upsell

Definitions

1. To sell a customer a higher-priced version, larger package, or more capable offering than what they currently use. Upselling works best when it reflects added value rather than pressure.

   In plain English: Sell a customer a bigger or more expensive version of what they already use.

   Example: "Customer success found the usage signal that told reps exactly when to upsell storage capacity."

Related Terms

• Contract Value
• Cross-Sell
• Deal Size
• Direct Sales
• Key Account
• Annual Contract Value
• Bookings
• Total Contract Value