Propensity Model

Noun · Startup & VC

Definitions

  1. A predictive model estimating how likely a user, lead, or customer is to take a specific action such as converting, churning, or upgrading. It is often used in lifecycle marketing, lead scoring, and customer success.

    In plain English: A predictive model estimating how likely someone is to do something.

    Example: "The growth team used a propensity model to identify accounts most likely to upgrade before renewal."

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