Operational Excellence

Definitions

1. A discipline of running the business with high consistency, efficiency, reliability, and accountability. In startups, operational excellence often becomes the difference between scrappy traction and scalable execution.

   In plain English: Running the business with consistently strong execution and reliability.

   Example: "The product was strong, but operational excellence is what let them serve enterprise customers credibly."

Related Terms

• Cost Center
• CRM
• Durable Growth
• Economics of Scale
• ERP
• G&A
• Scale
• Scaling Challenge
• Process Execution