Services Glossary

Browse 18 services terms defined in plain English, from the cultural dictionary of computing.

18 Services Terms

Agency Model
A business model where the company primarily earns revenue by providing services, expertise, or project work for clients rather than selling a standalone...
AI Service
A standalone service that exposes AI functionality to other systems, typically through an API or internal platform interface. AI services can handle...
Authentication Service
A dedicated service that handles login, credential validation, token issuance, session management, or identity federation for one or more applications....
Backend Service
A server-side service that handles business logic, data access, integrations, or background processing for one or more clients or other services. Backend...
Background Service
A long-running service that performs work behind the scenes without direct user interaction, such as consuming queues, syncing data, or watching for events....
Blended Rate
An average rate that combines multiple pricing tiers, roles, or cost structures into one effective number. It is common in agencies, services businesses, and...
Cloud Service
A capability delivered by a cloud platform, such as compute, storage, messaging, database hosting, identity, or monitoring, that developers can consume on...
Configuration Service
A dedicated service that stores, validates, and serves configuration to other applications or components. Configuration services are common in distributed...
Core Service
A service that plays a central role in a platform and is widely depended on by other services, jobs, or customer-facing features. Core services usually require...
Cron Service
A service or runtime responsible for triggering scheduled jobs according to cron-like rules or configured intervals. A cron service often manages timing,...
Digital Service
A service delivered digitally, often through web or mobile interfaces, APIs, or online workflows. In government and enterprise culture the phrase often...
LLM Service
A service that exposes large language model capabilities to other systems, typically with an API and surrounding operational logic. LLM services often package...
Outsourced Development
Product or software development performed by external agencies, contractors, or partner firms rather than by the internal team. It can accelerate execution...
Reload
To refresh a page, restart a process's loaded state, or re-read configuration without a full rebuild. The exact meaning depends on context, but it usually...
SOW
Short for statement of work, a document that specifies the scope, deliverables, timeline, and responsibilities for a services engagement or implementation...
Tech-Enabled
Describing a business where technology materially improves efficiency or scalability, even if a meaningful part of delivery still involves human operations....
Utilization Rate
The percentage of available capacity, billable time, or allocated resources that are actually being used productively. Utilization rate is especially important...
Wrap Rate
A rate used in services businesses that wraps direct labor cost together with overhead and target margin to determine billable pricing. It helps translate...

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