Empathy

Noun · Hacker Culture

Definitions

  1. The ability to understand and care about another person's perspective, constraints, or feelings. In product and workplace culture empathy matters both for designing better systems and for working sanely with other humans.

    In plain English: Understanding and caring about someone else's perspective or experience.

    Example: "The support improvements came from empathy more than cleverness, because the team finally listened to how confusing the workflow felt from the customer's side."

Related Terms