Follow the Sun
Phrase · Hacker Culture
Definitions
A global work or support model where tasks, incidents, or operations hand off across time zones so work continues around the clock. In operations culture, follow-the-sun models can improve coverage, but only if handoffs are disciplined enough to preserve context.
In plain English: A model where work passes across time zones so it continues continuously.
Example: "Their support org moved to follow the sun so incidents could transition from one region to another instead of relying on the same exhausted people overnight."