Dialogue Policy
Noun · AI & Machine Learning
Definitions
The strategy or rules that determine how a conversational system chooses its next action, such as asking a follow-up question, answering, clarifying, or handing off. Dialogue policies are central in task-oriented conversational systems.
In plain English: The rules that guide how a conversational AI chooses what to do next.
Example: "The assistant's dialogue policy was updated to ask clarifying questions earlier instead of guessing missing account details."