Conversational AI
Noun · AI & Machine Learning
Definitions
AI systems designed to interact through natural-language conversation, whether in chat, voice, or messaging interfaces. Conversational AI includes chatbots, assistants, and dialog systems that aim to respond contextually and helpfully over multiple turns.
In plain English: AI built to interact with people through conversation.
Example: "They deployed conversational AI in the help center so users could ask follow-up questions instead of restarting from keyword search each time."