Community Forum

Definitions

1. An online discussion space where a product's users, contributors, or interested public ask questions, share knowledge, and help one another. In tech culture community forums can become living knowledge bases if they are well moderated and actually useful.

   In plain English: An online discussion space for a community.

   Example: "Their community forum reduced support load because experienced users started answering common setup questions faster than the internal help queue could."

Related Terms

• Lurker
• Newsletter
• Office Hours
• Tech Community
• Tech Meetup
• Crosspost
• Community Building
• Community Guidelines
• Convention
• Developer Forum
• Discussion Thread
• End of Life
• Gatekeeping
• Genius Bar