Tickets Glossary

Browse 2 tickets terms defined in plain English, from the cultural dictionary of computing.

2 Tickets Terms

JIRA Ticket: An individual work item in JIRA, typically used to track a bug, task, feature, incident, or process request. In workplace culture it often represents the...
Reopened: Marked as active again after being previously considered resolved or closed, usually because the problem persists or a regression reappeared. It is a dreaded...