Sla Glossary

Browse 3 sla terms defined in plain English, from the cultural dictionary of computing.

3 Sla Terms

Five Nines
A measure of system availability equal to 99.999%, allowing no more than 5 minutes and 15 seconds of downtime per year.
Latency Budget
The maximum allowable end-to-end response time for a request, broken down and allocated across each component in the processing chain — such as DNS, TLS...
Nines
Shorthand for uptime percentages. 'Three nines' = 99.9%, 'five nines' = 99.999%. Each additional nine is exponentially harder and more expensive to achieve....

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