Incident Glossary
Browse 7 incident terms defined in plain English, from the cultural dictionary of computing.
7 Incident Terms
- Blameless Retrospective
- A post-incident review focused on understanding systemic failures rather than assigning blame to individuals. Participants describe what happened, what they...
- Data Breach
- An incident where sensitive, protected, or confidential data is accessed, disclosed, or stolen by an unauthorized party. The event that turns a security team's...
- Incident Commander
- The person who coordinates the response during a production incident -- making decisions, assigning tasks, managing communication, and keeping the response...
- Postmortem
- A written analysis conducted after a production incident, documenting what happened, why, how it was resolved, and what will be done to prevent recurrence....
- Retry Storm
- A cascading failure where many clients simultaneously retry failed requests, overwhelming an already struggling service and preventing it from recovering —...
- Root Cause Analysis
- Root Cause Analysis (RCA) is a systematic process for identifying the fundamental underlying cause of a problem rather than just addressing its symptoms. In...
- Runbook
- A documented set of step-by-step procedures for handling specific operational tasks or incidents. Good runbooks include the alert that triggers them,...
Related Topics
- Process (4 terms in common)
- Sre (2 terms in common)
- Operations (1 terms in common)
- Five Whys (1 terms in common)
- Culture (1 terms in common)
- Privacy (1 terms in common)
- Reliability (1 terms in common)
- Legal (1 terms in common)
- Anti Pattern (1 terms in common)
- Documentation (1 terms in common)
- Learning (1 terms in common)